Privacy Policy

Introduction:

Together In Learning respects your privacy and is committed to protecting it through this Privacy Policy.

Please read the Privacy Policy carefully before you start to use the site. By using the site, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the site.

Maintaining the security of your data is a priority at Together In Learning, where we are committed to respecting your privacy rights and protecting your personal data at all times. We seek to always process and handle your data fairly and legally. We also believe it is important to be transparent about what data we collect about you and how we use it.

Data we collect:

We may process the following categories of personal data about you:

Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests, which in this case are to reply to communications sent to us and for record keeping.

Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back-ups of our website and/or databases and to enable publication and administration of our website, and other online services and business. Our lawful ground for this processing is our legitimate interests, which in this case are to enable us to properly administer our website and our business.

Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising.  Our lawful ground for this processing is our legitimate interests, which in this case are to enable us to properly administer our website and to grow our business, and to decide our marketing strategy.

Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to deliver relevant website content and advertisements to you and to measure or understand the effectiveness of this advertising.  Our lawful ground for this processing is our legitimate interests, which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.

How we use Data:

We require this information to understand your needs and provide you with a service. Collecting personal data may be used for internal record keeping and from time to time, we may use the information to improve our products and services.

We will only use your data to enable us to give you the best service/product and the best and most secure experience. Outlined below are the most common ways we will use your personal data:

* to provide goods and services to you;
* to make a tailored website available to you;
* to manage any registered account(s) that you hold with us;
* to verify your identity;
* for crime and fraud prevention, detection and related purposes;
* to contact you electronically about promotional offers and products and services which we think may interest you, with your agreement;
* for market research purposes - to better understand your needs;
* to enable Together In Learning to manage customer service interactions with you;
* to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute), where we have a legal right or duty to.

We will only use your personal data when the law allows us to.

How we share Data:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Security of your Personal Data:

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and organisational procedures to safeguard and secure the information we collect online.

External Websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Contact

You may request details of personal information which we hold about you under the Data Protection Act 2018. A small fee will be payable. If you would like a copy of the information held on you please write to or email us as soon as possible.

Email: hello@togetherinlearning.com or write to: Together In Learning, Unit A, 82 James Carter Road, Mildenhall, IP28 7DE.

We will promptly correct any information found to be incorrect.